Can I return an item from outside the EU?

Yes. please be sure to mark the package clearly "Product Returned For Refund" or "Product Returned For Exchange" on the outside of the package before sending back.

Also please highlight this to the courier you are using so they correctly fill out the paperwork on your behalf to make sure you avoid any charges and problems with UK customs.

We want the returned package to reach our given returns address and do not offer to pay any customs charges on your behalf if your parcel is stopped at the UK border because procedure was not followed correctly.