Our satin boleros are like the shining cherry on the cake – they can be matched with satin dresses of the same shade, those of a different shade, or worn with any of our cotton dresses, whether printed, polka dotted or plain! These elegant little boleros are designed to show off your figure to its maximum potential, hitting just at your slimmest point and emphasising the waist so you can be justifiably proud of your dangerous curves! Wear one with any of our dresses, whether to keep warm, conceal upper arms or just add interest! We especially adore seeing beautiful brides in them – matching with a white or ivory dress, or matched to a vivid red or beautiful black petticoat!
Each one of our satin boleros is made from quality acetate satin, right here in London.
Do you deliver overseas?
Yes, we send our clothing all over the world!
How long will my delivery take to arrive?
We aim to dispatch all orders within 3 - 7 working days. We use Royal Mail's services; and from the point of dispatch, orders for the United Kingdom are usually delivered between 2-4 working days, and between 7 - 28 working days for the Rest of the World.
Can you deliver to an address other than my billing address?
Yes, we can deliver to an alternative address if you wish, simply fill out the delivery address where indicated.
How much do I pay for Postage & Packing?
The delivery charges vary from £3 for a small item (such as flower/belt), to £12 for 4 or more dresses or items weighing over 2kg. You will be notified of postage cost before the final payment page. Charges are the same worldwide.
Do you provide a Next Day Service?
Yes. Orders made before 2pm, Monday - Friday will be sent out with Royal Mail's Next Day delivery service. Orders made after 2pm, or on Saturdays and Sundays will be processed the next working day.
PLEASE NOTE; we are unable to provide next day delivery outside of the United Kingdom.
What if I’m out when the postal service tries to deliver my order?
Our parcels are sent using Royal Mail's postal services. ALL of our parcels will require a signature, so be sure somebody's available to accept it! Post men/ladies are NOT allowed to leave your parcel anywhere else around the designated premises.
If you are not at home when the postman delivers, they should leave a card with contact details to call to rearrange your delivery. Any purchases not delivered within approx. eight days will be returned to our shop. If items need to be resent you may have to pay extra shipping.
How do I return an item I’ve ordered online?
Please return your order to the shop address folded as received and with full details of refund or exchange. If exchanging an order please enclose £5.00 or the equivalent in local currency. Orders must be returned within 14 days, with a copy of your original order enclosed.
What is your Returns Policy?
You will find full details on our Returns and Refund page, which can be found in our Help section.
How do I place an order?
Simply select an item from anywhere on this site, choose your size – then add to your shopping basket. Once you have finished shopping follow the easy-to-use checkout procedure.
How safe is shopping on vivienofholloway.com?
We realise how important it is to store any information that you provide securely, so accordingly, we use the very latest security systems to encrypt your payment details.
How do I know which size to choose?
Please click here to view our size guide.
Can I order from vivienofholloway.com and collect from a store?
Yes. Call the shop on 020 7609 8754 after you order the items and notify them of your decision to pick it up from the store.
Can I return my order to a Vivien of Holloway store?
Yes, you can return your order to our store for an exchange or a full refund as long as you take your email confirmation as proof of purchase. Goods must be returned within 7 days of receipt, whereupon an exchange or gift voucher will be given. Please click here for our Returns Policy
I’ve placed an order on the website but wish to cancel/change my order, what can I do?
You can cancel/change the order by calling the shop on 020 7609 8754 or email shop@vivienofholloway.com within 24 hours from your payment. Please state your order number when contacting us.
How can I pay for my order?
You can pay using PayPal straight from the online shop, or by credit card. by calling the shop on 020 7609 8754. Unfortunately we DO NOT accept American Express.
Please download this form to be included with your return item.
We are quite sure you will be delighted with your Vivien of Holloway items, however, should you wish to return your items to us for an exchange or refund, please do so within 14 days of receipt.
Please return the goods unused and as received, with full order details for an exchange or refund. Any dresses returned unnecessarily creased may be subject to a £5.00 pressing fee.
We cannot take responsibility for goods that go missing in the post, so please send all returns by registered delivery.
For overseas orders:
Please clearly mark on your parcel (in the customs form) "NO COMMERCIAL VALUE; RETURNED GOODS"
Please include £5.00 for p&p if you wish to exchange.
Please note that we do not refund shipping costs unless we have shipped you the wrong item or damaged goods.
Please email your Returns or Exchanges queries to steve@vivienofholloway.com.
Damaged Goods.
Our staff do their best to be sure your parcel arrives within the time-frame given (3-7 working days in the U.K. and 5-14 working days for the rest of the world) and in the best condition possible. However, we realise accidents do happen, so any goods that arrive damaged should be reported to us within 3 working days. Please ensure you contact us before returning damaged goods and we will arrange either a refund or replacement.
Please note: we register all our mail and recommend you do the same, as we will not be held responsible for goods that go missing whilst being returned.
