My order contains a faulty item.

Please accept our sincerest apologies in the rare occasion that this has occurred. Please get in touch with our Customer Services department and we will arrange a refund, an exchange or, in some cases, a repair for you. Please have you order number handy.

Be aware that returns and exchanges do not apply to any garments that have been worn or damaged through customer use. You can read our returns and exchanges policy in the returns and exchanges help section.